Bachelor of Science in Technology Communication Management (Magna Cum Laude)
John Angelo Gundran
Virtual Assistant | Executive & Administrative Support Specialist
Dedicated and detail-oriented remote support professional with 5+ years of experience spanning Customer Support, Executive Assistance, Sales Operations, and Digital Systems Management. Known for driving efficiency, simplifying workflows, and maintaining 90–100% satisfaction ratings across US, UK, AU, and PH clients. Skilled in optimizing CRM workflows, coordinating across time zones, and delivering organized, high-impact support to founders and leadership teams.
Curriculum Vitae Division II
Experience & Education
Chronological DossierWork Experience
ChiroMatchmakers | Advantage Health Center
Customer Service and Lead Generation Specialist, Marketing Support
Customer service operations, targeted lead generation campaigns, and cross-functional marketing support.
Wingz | Amada Senior Care
Support Specialist
Dedicated client care coordination, support operations, and stakeholder communications.
Freelance
Executive-Administrative Assistant
High-level executive administration, calendar and correspondence management, and cross-timezone operational support.
The Boss Gym
Lead Generation & Sales Specialist
Outbound prospect qualification, lead conversion pipelines, and sales engagement strategies.
Ad On Group Inc
On-Page SEO & Administrative Support
On-page search engine optimization auditing, content formatting, and administrative project workflows.
University of Science and Technology of Southern Philippines
Client Support & Media Assistant
Campus client advisory services, multimedia production assistance, and institutional communications.
Kohl's
Customer Service – Sales and Credit Specialist
Customer service dispute resolution, consumer credit account support, and omnichannel B2C sales assistance.
Academic Qualifications
University of Science and Technology of Southern Philippines
Bachelor of Science in Technology Communication Management
Academic Credential
- Major: Communication Management
- Magna Cum Laude
- Dean's List
- Most Outstanding Student Leader
- Academic Excellence Awardee
Certifications & Training
Google Digital Academy Ads Apps Certification
Google Skillshop
Google Digital Academy Ads Search Certification
Google Skillshop
Google Digital Academy AI-Powered Performance Ads Certification
Google Skillshop
Hubspot Academy SEO Certification
Google Skillshop
HIPAA Certified
Healthcare Compliance Verification
Core Competencies
Systematic domains of professional competencies, technical proficiencies, communication tools, and software platforms.
Core interpersonal capabilities, leadership acumen, and strategic problem solving.
Administrative operations, CRM architecture, client engagement, and process automation.
Daily collaboration suites, scheduling instruments, and productivity systems.
Enterprise CRMs, marketing engines, analytics, and operational automation platforms.
Get in Touch
Direct correspondence regarding visiting appointments, scholarly advisory, lectures, or institutional collaborations. All inquiries are received with archival care.
Institutional Directory
Cagayan De Oro City, Philippines
Available globally for remote engagements.
Available for collaboration across US, UK, AU, and PH time zones.
Send a Direct Dispatch
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